Strategic Development of Multi Vendor Food Delivery Application for a Chennai based Startup


It has become a common practice among office goers to order food online due to the lack of time in preparing food. The online food industry is set to grow at a rapid phase in the coming years. Today the success of any online food delivery platform depends on the trust, quality of food, variety of food, delivery time and most importantly cost.


3 Web Apps for Admin, Staff & Vendors, 3 Mobile Apps for Customers, Vendors & Drivers


BA, Project Manager, UX/UI Designer, Web & Mobile Developers and QAs


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What the Client wanted

The client wanted to have a food delivery application that is minimalistic and easy to use. 

Customer Friendly – The application has to be customer centric.

Simplicity – The UI of the app to be designed in a minimalistic manner.

Two Driver Roles  – The client required to have two driver roles, permanent and temporary. The commission calculation works differently for these roles.


Real Time Notification – Getting realtime notification on the driver and vendor app is highly essential for effective functioning of the system. On sleep mode the notification sound gets muted, due to which the drivers and vendors were not able to take the required action.

GST & Non GST Vendors– Tax calulation & payout has to be different for the registered and non registered vendors. action.

Brand Coupon & Vendor Coupon
– Two different coupon logic involved. One offered by the brand and the other offered by the vendor, both would affect the commision calculation in different ways.

Pain Areas

OTP based order closure– Sometimes driver’s data connectionn doesn’t work on reaching customer’s location. They were not able to close orders by entering OTP shared by customers.

Vendor Inventory – Vendor’s were not watchful to disable the unavailable food, this led to customer’s ordering unavailable food and cancelling it later.

Not marking exact location – Generally customers do not mark the exact location in the map, this led the drivers to reach wrong destinations.

Our Solutions

The technology that we used for the App development


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