Digitization has highly acquired the business models of this era, and hence it has become an integral part of it. The smartphone and internet are no more luxuries but a basic need of humans. We have developed a single-vendor mobile solution exclusively for businesses that hold single stores to connect and do business with customers in an elevated way.
Beneficial for clients under these verticals
The dashboard acts as the hub that stores all the information about the users and the sales and analytical reports that helps the admin (or the store owner) keep track of business.
Here the admin can store the various products according to the category to which it belongs too, this helps a user to make easier orders and also the admin to track the sales.
The complete details regarding a specific product can be obtained by the user here, where the admin will be adding the required descriptions from the back-end like product type, expiry date (if any). manufacturer details etc.
The analytical part begins here, where the complete insights about a customer get derived in this portion and provide a suggestive approach to the admin to position the products better.
The order tracking feature that we have built-in is here to facilitate your customers that help them in tracking their ordered products using a mapping facility, this feature can be accessed by both the users(customer and store admin) to ensure the right product gets delivered at the right time.
The order history feature will be helpful for the store owner in terms of analytical perspective, where our app will suggest the same or similar products to the respective customer based on their previous purchase. It also helps the users or customers to know about their orders.
Delivery tracking is the most crucial feature in customer retention for any mini or micro store handling this app. The more accurate the delivery is the higher will be the customer retention.
The delivery tracking involves the time a customer makes the order, followed by the time it gets accepted by the store, then the time it is assigned to the delivery person, and finally, the expected time to deliver at the doorstep.
Providing multiple payment options would certainly increase customer engagement rate, and our mobile app ensures to bring in those features. The inclusion of multiple payment options like cash on delivery, card usage, and linking cards with third-party payment gateways would help the admin track the highly preferred ones and plan for suitable discounts.
The transaction details of all the customers get stored in the database are accessible by the store owner or the admin these transaction details include the purchase history, the total amount of payment done by a customer, the payment options availed, and the coupons or discounts offered.
Customization to the core is the key attribute of this mobile app, and wallet integration is another striking feature in it. We can create a dedicated wallet for both the users’ (customers and admin) to store money and purchase while placing the orders.
The admin can post, manage, and update the offers and discounts using coupons for various products and categories, and on the other hand, the users will get notified about the discount coupon depending on the product they purchase.
The cart management feature gets enabled for both the user (customer) and the admin (store owner), where the user can make multiple purchases by adding products to the cart, and on the other hand, the admin can view the carts of all the individual user.
The admin takes complete control of this feature here, the admin will create a separate profile for all the individual users by providing basic details like name, address, phone number.
Now the stores can use our single-vendor mobile app to brand themselves in a much better way. It is about launching a new product line or expanding the existing one or even changing the location, the stores can use the dedicated branding feature to elevate their promotional approach.
The admin or the store owner can now send instant updates about the products, new arrivals, and offers to their customers through the push notification feature in the mobile app, it can also get automated where the notification message instantly reaches the specific customer group once the update regarding the product gets posted by the admin.
Similar to single stores, we have solution available for single brand business having multiple branches across a location. Discuss with us to develop a bespoke solution for your business.