We developed backend web engine for admin, internal staff & vendors. Mobile application was developed for the customers, vendors & drivers.
Business Analyst, Project Manager, UI/UX Developer, Web Developers, Mobile Developers & Test Engineers
Of dedicated work
Foodigo is a Chennai based food delivery startup.
It has become a common practice among office goers to order food online due to the lack of time in preparing food. The online food industry is set to grow at a rapid phase in the coming years. Today the success of any online food delivery platform depends on the trust, quality of food, variety of food, delivery time and most importantly cost.
The client wanted to have a food delivery application that is minimalistic and easy to use.
The application has to be customer centric - e.g., the order can not be closed without entering OTP shared by customer.
The UI of the app was designed in a minimalistic manner.
The client required to have two driver roles, permanent and temporary. The commission calculation works differently for these roles.
Getting realtime notification on the driver and vendor app is highly essential for effective functioning of the system. On sleep mode the notification sound gets muted, due to which the drivers and vendors were not able to take the required action.
Tax calulation & payout has to be different for the registered and non registered vendors.
Two different coupon logic involved. One offered by the brand and the other offered by the vendor, both would affect the commision calculation in different ways.
Sometimes driver's data connectionn doesn't work on reaching customer's location. They were not able to close orders by entering OTP shared by customers.
Vendor's were not watchful to disable the unavailable food, this led to customer's ordering unavailable food and cancelling it later.
Generally customers do not mark the exact location in the map, this led the drivers to reach wrong destinations.
We were closely associated with the client. To address the challenges and the pain points we joined hands with the client to do real time ground testsing, where we went from location to location to ensure that the notifications and radius based search was working fine.